FAQ's
Below are some FAQs some of our customers have before purchasing.
If you have other questions, please just send it to support@cornerofmain.com.
Pre-Sale Questions
Below are some common questions regarding our apparel.
“How long does it take to receive my shirt?”
All shirts are made to order! While this is awesome because it cracks down on waste, shirts can take up to 5-7 business days in production. So please plan accordingly when you make your order.
NOTE: Holidays and weekends do not count as business days.
“How many days does it take to ship?”
After the shirt has been produced, it can take up to 3-5 business days for orders to arrive to their destination within the continental United States, and a little longer for international orders.
“Oh no! I need to cancel or change my order!”
Because shirts are made to order, it may not be possible to change or cancel an order if it's already in production. However, if we can catch it fast enough, we might be able to cancel or change it for you.
In order to cancel or change your order, please email support@cornerofmain.com with your order number.
Orders
Below are some of are common questions about orders
“My shirt is defective or misprinted. Can I get a new one?”
While we strive for perfection, sometimes things do happen.
If an item is misprinted or defective, please send an email to support@cornerofmain.com with a picture of the defect. If we deem it defective, we'll send another one out right away!
"The shirt doesn't fit. Can I exchange it?"
If you happen to order a shirt that is the wrong size, we'd be happy to start the exchange process with you as long as the process has started within 21 days of delivery and the shirts are unwashed and unworn. Here's the process:
Start by sending us an email to: support@cornerofmain.com and let us know what you would like to exchange.
We'll reach back out within 24 hours (or on a Monday if it's over the weekend or a holiday) with more instructions which include shipping the shirts back to us (we unfortunately cannot offer return labels at this time).
"I don't like the product. I'd like to just return it for a refund."
Because we are just a small mom & pop company and our shirts are made when ordered, the only way we can issue a refund is if a shirt is found to be defective or misprinted.
Products
Below are some common questions about our products
What's the difference between the Next Level shirts and the 100% Cotton shirts?
The Next Level shirts have a more "athletic" or "fitted" look to them. So, the arms fit a little tighter than normal shirts.
The material is very light, though, making it extremely comfortable and breathable when it gets hot out outside.
If you like a looser fit, we suggest sizing up in these.
The 100% cotton shirts are Comfort Color shirts and tend to be more true to size, but are a heavier and boxier fit.
Do your shirts shrink?
Both the Next Level and 100% cotton Comfort Color shirts are pre-shrunk.
Please follow the washing instructions on the tag.